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Choices
Our
choice of environment and team players.
Caruso Group
International is an association and meeting management firm, and
a research and management consulting firm, dealing with a wide variety
of clientele representing a broad range of industries and professions.
Each day is different than the last. Each project, while similar to previous
projects, is different in its objectives, client base, budget and audience
expectations. While this diversity makes for a more interesting and satisfying
job setting, it requires a higher degree of focus and team spirit than
may be common in other settings.
We acknowledge the need for balance
between work and personal time. We acknowledge our inability to control
or to even significantly influence the personal environment. We accept
a high degree of responsibility for controlling as many dimensions of the
work environment as possible to insure a quality work product and, and
to the extent that we can, a high level of professional and personal satisfaction
to those who choose to participate in this work arena.
Therefore, we who comprise the CARUSO
GROUP INTERNATIONAL team, adopt the following:
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As a general setting, we choose a non-smoking
environment which promotes productivity, efficiency and effectiveness.
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We choose a focused environment in which
everyone is at work, the atmosphere is neat and clean, and music is mellow
and non-disruptive. Our normal business environment is subject to unexpected
challenges, crisis and disruptions; therefore, we choose to control our
environmental conditions where we can.
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We choose an environment in which all
team members have an appreciation and respect for the clients at all Arial,
knowing that it is the client that makes it possible for us to pay our
bills, earn our livelihood and obtain our professional satisfaction.
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We choose an environment in which team
members strive for and care about excellence in their work.
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We choose an environment in which each
team member values, cultivates and shares creativity and innovation with
others.
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We choose an environment of self-discipline,
where (a) each team member is responsible for his or her own punctuality,
accuracy, reliability and attitude, and (b) each is willing to seek the
help of others in the pursuit of those ends.
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We choose an environment that makes
maximum use of systems to insure consistency and continuity and in which
the team members strive to develop new and better systems for the good
of the whole. To this end, we choose to effectively use the telephone intercom
system, centralized computer files and any other technologies available
to us.
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We choose an environment of cooperation
in which everyone is willing to help and no one is allowed to hold back,
pass the buck, or "put the monkey" on another's back. We acknowledge that
a hesitant, reluctant or withheld "willingness" to help may be more detrimental
under certain conditions than no help at all.
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We choose an environment in which team
members hold an appreciation for the value and meaning of work in one's
life and in the life of their co-workers. When one experiences a bad work
day, as one inevitably does, we will work to maintain an environment that
anticipates that others may be experiencing an equally good work
day and must have the "space" to enjoy it.
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We choose an environment in which each
person strives continuously to develop personally and professionally.
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We choose an environment that acknowledges
personal situations but, to the extent possible, does not allow personal
issues to interfere or influence the effectiveness or morale of the team
or the company as a whole.
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We choose team members who respect the
talents and contributions of every other team member and support and share
talents and contributions with each other.
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We choose an environment free of gossip
and secret conversations. Each person shows personal respect and acceptance
of other members of the team, or chooses not to be a part of the team.
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We choose an environment in which team
members exercise initiative in solving problems by exploring options or
bringing options to their supervisor when solutions cannot be immediately
implemented or answers are in doubt.
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We choose an environment in which all
players adhere to the principles embodied in the "Seven Habits of Highly
Effective People" and expect that over time every team member will gain
a knowledge of those habits and an awareness of their application to day-to-day
life. *
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We choose team members who pursue an
understanding of the big picture and do not wait to be told of their relationship
to the big picture. On the other hand, we choose to insure that everyone
within this environment has an opportunity to understand the big picture
and to appreciate the value of the company and its place in the well-being
of individual team members. We understand that this is a choice
– the individual choosing to seek and understand as well as the company
choosing to try to advance this understanding – and we choose team members
who commit to this level of cooperation.
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We choose an environment in which each
team member insists upon and coaches others in the adherence to the choices
that have been made.
Either we choose, or we do not
choose. In making these choices, we commit to doing what is within our
capacity to achieve the environment which has been expressed.
The
Seven Habits of Highly Effective People
by Stephen Covey include:
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Be proactive
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Begin with the end in mind
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Put first things first
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Think win-win
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Seek first to understand,
then to be understood
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Synergize (use the dynamic
power of combining energy, thought, talent, etc.)
- Sharpen the saw.
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